Terms & Conditions – Webio
Last Updated: 2025
Welcome to Webio.agency. By using our website, services, or communicating with us, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or purchasing any service from Webio, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue using our services.
2. Services Provided
Webio offers digital services including but not limited to:
- Website creation
- Online store creation
- WordPress/WooCommerce Customization
- Hosting and domain setup
- Website optimization, integrations, and customization
Webio does not sell physical products.
3. Client Responsibilities
The client agrees to:
- Provide accurate information, content, and required materials for completing the project.
- Approve designs, revisions, or changes in a timely manner.
- Respect the agreed timelines for feedback and communication.
- Ensure any provided text or media does not violate copyright or law.
4. Payments
- All payments must be made before project delivery unless otherwise agreed.
- Prices depend on the selected service plan (Basic, Standard, Pro, etc.).
- Hosting and domain fees may be billed separately depending on the package.
5. Refund Policy
Refunds follow our Refund & Returns Policy, available on our website.
No refunds are issued after final delivery of the website or store unless a technical error is caused directly by Webio.
6. Project Timeline
- Estimated timelines are provided for each project.
- Delays caused by the client’s late responses, missing content, or change requests are not counted within the agreed timeline.
- Large revisions or new features may require additional fees.
7. Revisions
- Each service plan includes a specific number of revisions.
- Additional revisions beyond the plan limit may incur extra charges.
8. Ownership & Licensing
- After full payment, the client owns the website content, design, and structure.
- Webio may use the completed project in our portfolio unless the client requests removal.
- Any licensed plugin, theme, or software remains subject to its original licensing terms.
9. Hosting & Domain
If the client chooses Webio to manage hosting/domain:
- Webio acts on behalf of the client using client information.
- Renewals are the client’s responsibility unless enrolled in a maintenance plan.
- Failure to pay renewal fees may lead to service suspension from the hosting provider.
10. Integrations & Third-Party Services
Webio may integrate third-party tools such as:
- Google Sheets
- Payment gateways
- Delivery services
- Plugins & extensions
Webio is not responsible for outages, pricing changes, or failures from external services.
11. Limitation of Liability
Webio is not liable for:
- Loss of revenue from website downtime caused by hosting or third-party tools.
- Damages caused by client modifications, plugin conflicts, or added software not installed by Webio.
- Security breaches or hacking caused by weak client passwords or unmanaged sites.
12. Website Maintenance
Unless the client subscribes to a maintenance plan:
- Webio is not responsible for updates, backups, or security after project delivery.
- Paid maintenance is available upon request.
13. Termination
Webio may terminate a project if:
- The client uses the website for illegal activities.
- Payments are incomplete.
- Abuse, harassment, or inappropriate behavior occurs.
No refunds are issued for terminated contracts unless stated in the Refund Policy.
14. Contact Information
If you have any questions about these terms, you can contact us:
Email: info@webio.agency
Website: www.webio.agency